Your Questions, Answered

Don’t see your question answered below? Contact us. 

How do I know my So Excessive cuff will fit?

We know how unique you are! One size won’t fit all, so we designed So Excessive cuffs with built-in flexibility. They can be gently flexed and expanded or narrowed to fit you comfortably.

How do I care for my So Excessive cuffs?

Each cuff will come with a care card, but you can brush up on your new cuffin’ routine before your order arrives. See our Cuff Love page for more.

Can I return my So Excessive order?

At this time, all sales are final and we do not accept returns or exchanges. However, we’re confident that you’ll absolutely love your purchase, so don’t be nervous about committing *wink*. If you have a problem with your order (ie: you were sent the wrong item) contact us and let us know.

How long does shipping take?

Orders are processed in 1-2 business days. Domestic shipping typically takes 3-5 business days. Please allow for additional time due to COVID-19 related processing and shipping delays.

How can I track my order?

Tracking numbers are issued automatically once your order is processed and shipped, typically in 1-2 business days.

Where does So Excessive ship from?

So Excessive ships from our headquarters in Florida, United States.

Where does So Excessive ship to?

Currently we only ship within the United States. 

Where can I buy So Excessive?

As this time, So Excessive products are sold exclusively on our website, SoExcessive.com. The good news? You’re already here! Click to shop.