FAQs

Your Questions, Answered

Don’t see your question answered below? Contact us

We know how unique you are! One size won’t fit all, so we designed So Excessive cuffs with built-in flexibility. They can be gently flexed and expanded or narrowed to fit you comfortably.

Each cuff will come with a care card, but you can brush up on your new cuffin’ routine before your order arrives. See our Cuff Love page for more.

At this time, all sales are final and we do not accept returns or exchanges. However, we’re confident that you’ll absolutely love your purchase, so don’t be nervous about committing *wink*. If you have a problem with your order (ie: you were sent the wrong item) contact us and let us know.

Orders are processed in 1-2 business days. Domestic shipping typically takes 3-5 business days. Please allow for additional time due to COVID-19 related processing and shipping delays.

Tracking numbers are issued automatically once your order is processed and shipped, typically in 1-2 business days.

So Excessive ships from our headquarters in Florida, United States.

Currently we only ship within the United States.

As this time, So Excessive products are sold exclusively on our website, SoExcessive.com. The good news? You’re already here! Click to shop.